World Energy Privacy Policy

OVERVIEW

Effective Date/Last Modified: September 3, 2024

This Privacy Policy describes:

  •  Information that we receive from you when you interact with the Services
  •  How we use and process the information that we receive
  •  If and why Personal Information may be disclosed to third parties
  •  Your choices regarding the collection and processing of your Personal Information

Please note that this Privacy Policy does not apply to information collected through third-party websites or services that you may access through the accessing our web-based or digital platforms or any services offered by World Energy (“Services”).  This Privacy Policy applies to World Energy, LLC and its affiliated companies (“World Energy” or we/us).

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you submit information to or through the Services, you consent to the collection and processing of your information as described in this Privacy Policy.

By using the Services, you accept the terms of this Privacy Policy and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy.

This Privacy Policy require you to resolve any dispute with us on an individual basis and not as part of any class or representative action].

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, PLEASE DO NOT USE ANY OF THE SERVICES.

The Effective Date of this Privacy Policy is set forth at the top of this Policy. Whenever possible, we will provide you with advance written notice of our changes to this Privacy Policy. We will not make retroactive changes that reduce your privacy rights unless we are legally required to do so. Your continued use of the Services after the Effective Date constitutes your acceptance of the amended Privacy Policy. The amended Privacy Policy supersedes all previous versions.

INFORMATION WE COLLECT

Types of Information

We collect various kinds of information that you provide to us as well as information we obtain from your use of the Services. Some of the types of information that we collect include: First and last name, company, and email address. For employment candidates, we may also gather other information including first and last name, email, home address and other standard information associated with seeking employment. Tools such as Google Analytics and Tag Manager use cookies to collect data about the way users interact with the website. 

“Personal Information”—information associated with or used to identify or contact a specific person. Personal Information includes: (1) contact data (such as e-mail address, telephone number and employer); (2) demographic data (such as Location Data, as defined below); and (3) certain Usage Data (defined below), such as IP address

Certain Personal Information, such as information about personal health or finances, is characterized as Sensitive and subject to stricter regulation than other personal information. Before providing it to use, we urge you to carefully consider whether to disclose your Sensitive Personal Information to us. If you do provide Sensitive Personal Information to us, you consent to its use and disclosure for the purposes and in the manner described in this Privacy Policy.

“Usage Data”—information about an individual’s online activity that, by itself, does not identify the individual, such as:

  •  technical information, including your browser type, service provider, IP address, operating system and webpages visited;
  •  information about what you’ve searched for and looked at while using the Services;
  •  metadata, which means information related to items you made available through the Services, such as the date, time or location that a shared photograph or video was taken or posted.

(Generally, we do not consider Usage Data as Personal Information because Usage Data by itself usually does not identify an individual. Personal Information and Usage Data may be linked together. Different types of Usage Information also may be linked together and, once linked, may identify an individual person. Some Usage Data may be Personal Information under applicable law.)

“Location Data” is a category of Personal Information collected about the location of a mobile device or computer, including:

  •  the location of the mobile device or computer used to access the Services derived from GPS or WiFi use; and
  •  the IP address of the mobile device or computer or internet service used to access the Services.

How We Collect Information

Whether we collect certain types of information and how we process it depends on how you use and access the Services. Some information is collected automatically through use of cookies and similar data collection tools. We collect information about you in the following ways:

From You. We collect information from you when you:

  •  Use the Services. We collect Personal Information from you when you use the Contact Us Form, submit a newsletter signup, or make a submission as a candidate for employment.
  •  Connect with social media though the Services. The Services may offer you the ability to use Facebook or other social media services (collectively, “social media”). When you access the Services through your Facebook or other Social Media account, the Services may, depending on your privacy settings, have access to information that you have provided to the Social Media platform. We may use this information for the purposes described in this Privacy Policy or at the time the information was collected. 

Usage Data. We also automatically collect Usage Data when you interact with the Services.

From cookies and other data collection tools.. We, along with the service providers that help us provide the Services, use small text files called “cookies”, which are small computer files sent to or accessed from your web browser or your computer’s or tablet’s hard drive that contain information about your computer, such as a user ID, user settings, browsing history and activities conducted while using the Services. Cookies are not themselves personally identifiable, but may be linked to Personal Information that you provide to us through your interaction with the Services. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier.

Cookies help us improve the Services by tracking users’ navigation habits and storing users’ password, customizing users’ experience with the Services; enabling us to analyze technical and navigational information about the Services; and helping to detect and prevent fraud.

We also use other cookies and other data collection tools (such as web beacons and server logs), which we collectively refer to as “data collection tools,” to help improve your experience with the Services. For example, data collection tools help us remember users and make the Services more relevant to them.

The Services also may use data collection tools to collect information from the device used to access the Services, such as operating system type, browser type, domain and other system settings, as well as the operating system used and the country and time zone in which the computer or device is located.

Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers (including some mobile web browsers) provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Services.

How We Use Your Information

We may use the information we collect for any of the following purposes:

  •  to provide the Services to you;
  •  to operate, improve and personalize the products and services we offer, and to give each user a more consistent and personalized experience when interacting with us;
  •  for customer service, security, to detect fraud or illegal activities, or for archival and backup purposes in connection with the provision of the Services;
  •  to communicate with users through the contact us form, newsletter or other marketing material;
  •  to better understand how users access and use the Services, for the purposes of trying to improve the Services and to respond to user preferences, including language and location customization, personalized help and instructions, or other responses to users’ usage of the Services;
  •  to help us develop our new products and services and improve our existing products and services;
  •  to provide users with advertising and direct marketing that is more relevant to you;
  •  to assess the effectiveness of and improve advertising and other marketing and promotional activities on or in connection with the Services.

Please note that, in order to provide you with a better experience and to improve the Services, information collected through the Services may be used in an aggregated or individualized manner.

For example, personal information collected during use of one of the services may be used to suggest particular content that can be made available to the user on another of the Services or be used to try to present more relevant advertising in another of the Services.

How We Share and Disclose Your Information

We may share and disclose information as described at the time information is collected or as follows:

With third party service providers performing services on our behalf. We share information, including Personal Information, with our service providers to perform the functions for which we engage them (such as hosting and data analyses). We may share information as needed to operate other related services.

For legal purposes. We also may share information that we collect from users, as needed, to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose Personal Information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share Personal Information as required to pursue available remedies or limit damages we may sustain.

In aggregated form. We may share Personal Information about you in an aggregated form—that is, in a statistical or summary form that does not include any personal identifiers—with third parties in order to discover and reveal trends about how users like you interact with our services.

During corporate changes. We may transfer information, including your Personal Information, in connection with a merger, sale, acquisition or other change of ownership or control by or of us or any affiliated company (in each case whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify users before your information is transferred or becomes subject to a different privacy policy.

Information Storage and Security

We retain information as long as it is necessary and relevant for our operations. We also retain Personal Information to comply with applicable law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation and other actions permitted by law. After it is no longer necessary for us to retain information, we dispose of it according to our data retention and deletion policies.

We employ industry-standard security measures designed to protect the security of all information submitted through the Services. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Services are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any of the Services, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure areas of any of the Services are restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

Your Rights

It is important to us that you are able to access and review the Personal Information we have about you and make corrections to it or delete it, as necessary. You can visit the Contact Us form to manage and correct the information we have on file about you. If you have any questions about how to access your Personal Information, please contact us at info@worldenergy.net, Website Administrator.

Links to Third Party Services

The Services may contain links to third-party websites and services (“Third Party Services”) with which we have no affiliation. A link to any Third Party Service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a Third Party Service, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.

Disclaimer: Not Child-Directed

The Services are not intended for use by children. If you are under the age of majority in your place of residence, you may use the Services only with the consent of or under the supervision of your parent or legal guardian.

Consistent with the requirements of the Children’s Online Privacy Protection Act (COPPA), if we learn that we have received any information directly from a child under age 13 without first receiving his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services and subsequently we will delete that information.

 

World Energy California Consumer Privacy Act (CCPA) Notice at Collection and Privacy Policy

The California Consumer Privacy Act Policy was updated on September 3, 2024.

 Notice at Collection

The purpose of this California Consumer Privacy Act (CCPA) Notice at Collection and privacy policy (together, “California Privacy Policy”) is to provide timely notice, at or before the point of collection, to California residents, describing our information practices and the rights of such California Residents described below regarding their Personal Information. This California Privacy Policy applies to World Energy, LLC and its affiliated companies (“World Energy” or we/us).

This California Privacy Policy applies to individuals associated with corporations, partnerships, other non-individual clients, and other non-client individuals who are California residents and whose personal information we collect (“California Residents”). This California Privacy Policy should be read in conjunction with any other privacy notices you receive from World Energy.

If you are not a California resident or this California Privacy Policy does not otherwise apply to you, please refer to the World Energy Privacy Policy for more information about how we handle personal information.

This California Privacy Policy provides instructions for how California Residents can exercise their rights. Our Privacy Policy further describe our policies and practices.

“Personal Information” is defined by the CCPA as any information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked, directly or indirectly, with a particular California Resident.

What Personal Information is Not Included under CCPA

Under the CCPA, Personal Information does not include publicly available information or lawfully obtained, truthful information that is a matter of public concern such as information that is made available from federal, state, or local government records, or information that we have a reasonable basis to believe is lawfully made available to the general public by a resident or from widely distributed media, or information made available by a person to whom the resident has disclosed the information, if the resident has not restricted the information to a specific audience, and de-identified or aggregated consumer information. 

Personal Information We Collect or Disclose

We may collect, use, and otherwise process Personal Information for the following specific business and commercial purposes:

  • provide services and support to you
  • communicate with you and respond to and fulfill your requests
  • provide you with customized or personalized experiences
  • send you newsletters or information on products and services of interest to you
  • manage, analyze, and measure our content and advertising
  • understand who visits our website
  • improve products and Services, including new product and Service development through your access or use of our website
  • prevent fraud and protect the security, safety, and rights of individuals and others
  • comply with legal or regulatory obligations including to respond to a subpoena or court order, to cooperate with law enforcement or other governmental investigations, and as part of legal proceedings
  • as required by state or federal law as we otherwise notify you about and as directed or consented to by you

In addition, you must provide us with Personal Information when you use the Contact Us Form, submit a newsletter signup, or make a submission as a candidate for employment; when you send us an email or use social media. We will also use your Personal Information to identify you or your account, to authenticate you or your account, to fulfill your service request and other account related activities and as described more fully in other notices.

Categories of Personal Information

Below are the categories of Personal Information about California Residents we collect and/or disclose to third parties for business or commercial purposes through the website. Please note that Personal Information described in certain categories may overlap with other categories.

Category Name

Category Description

Consumer 
Records
(Ca.
Civ. Code §
1798.80)

Information that identifies relates to, describes, or can be associated with, a particular individual, including but not limited to: a name, email, company.

Internet or Other Electronic Network Activity Information

Browsing history, search history, and information regarding a California Resident’s interaction with an Internet website, application, or advertisement.

Geolocation Data

Geographical (latitudinal and longitudinal) location can be used to identify an electronic device’s physical location, such as a mobile phone or smart meter.

Professional or Employment-Related Information

Current or past job history, information for solicitation of employment through hiring

 

Consumer Personal Information Rights

The CCPA provides California Residents with certain rights regarding Personal Information. Please note that these rights are subject to certain conditions and exceptions. Please refer to the “Contact Us” section with questions.

Right to Know/Access

California Residents have the right to request that we disclose the Personal Information that we have collected, Sold or Shared about a California Resident, subject to certain exceptions, during the prior 12 months from the date the request is received, including:

  • categories of Personal Information collected
  • specific pieces of Personal Information collected
  • categories of sources from which Personal Information was collected
  • business purposes for collecting Personal Information
  • categories of Personal Information we disclose to a third party

To protect certain sensitive types of Personal Information, such as Social Security numbers, we will inform you if we have collected these data elements during the applicable 12-month period but will not include it in the report.

Right to Deletion

California Residents have the right to request the deletion of the Personal Information collected about them, subject to certain exemptions. Once we receive and verify you or your Authorized Agent’s request, we will delete (and direct our service providers to delete) your Personal Information from our records unless an exception applies.

Right to Correct

You have the right to request that we correct inaccurate Personal Information we maintain about you.

Shine the Light Act

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of World Energy to third parties for the third parties’ direct marketing purposes. We do not disclose Personal Information to third parties in exchange for money. However, under the CCPA, we may Sell or Share the following categories of Personal Information: identifiers, profiles and inferences, and internet or other electronic network activity information to third-party advertising networks, analytics providers, and social networks for purposes of marketing and advertising.

We do not Sell or Share Sensitive Personal Information, nor do we Sell or Share any Personal Information about individuals who we know are under sixteen (16) years old.

Right to Limit Use of Sensitive Personal Information

We do not engage in uses or disclosures of “Sensitive Personal Information” that would trigger the right to limit use of Sensitive Personal Information under the CCPA.

Right to Non-Discrimination

We will not discriminate against you for exercising any of the rights described in this section.

Exercising Your Rights

If you are a California resident, you may exercise your right to know, correct, or delete your Personal Information by submitting an online request to info@worldenergy.net, Website Administrator. 

Most web browsers also give you some control over what cookies are stored. The way to exercise your preferences is different for each browser. Below are links to instructions for managing cookies in several popular browsers:

If you have Power of Attorney for a California Residents and would like to submit a request on behalf of a California Residents, please send proof of your Power of Attorney designation along with the completed form found at the above link to info@worldenergy.net, Website Administrator.

We may deny a request from Authorized Agents who do not verify their own identity or submit proof that they have been authorized by you. However, such requirements will not apply where you have provided the Authorized Agent with Power of Attorney under Cal. Prob. Code Sections 4000 to 4465.

Retention of Personal Information

We retain your Personal Information for as long as reasonably necessary to fulfill the transactions you have requested or legitimate business purposes, such as complying with our legal obligations, including United States federal, state, and local laws. As retention periods vary for different types of Personal Information, based on business purposes, actual retention periods vary. 

Changes to this California Privacy Policy

If we change or update our California Privacy Policy, we will post those changes on this page. Your continued use of the website and services is subject to our most up-to-date Privacy Policy, posted here. If we make any material changes, we may notify you by means of a notice on our website.

Contact Us

For questions regarding this Privacy Policy, please contact us using the following methods:

info@worldenergy.net

Website Administrator

Note that information regarding these contacts or correspondence with World Energy may be retained in a file specific to you.